Dr. Ramesh Rajagopalan (Founder and Global CEO of SetConnect), shared key lessons Indian companies can draw from global leaders:

🔑 Leadership Commitment and Vision: Transformation begins at the top. A clear executive vision is crucial to align the entire organization with data-driven goals.

🔑 Continuous Learning: Companies like Google invest heavily in upskilling their workforce, creating an appetite for constant improvement.

🔑 Customer-Centric Behavior: Every employee should focus on improving customer outcomes in their role, aligning personal contributions with the company’s mission to deliver exceptional value.

🔑 Mantra for Success: Dr. Ramesh’s structured approach—Data → Insights → Decisions → Value → Customer Experience— If any stage in this chain is disrupted, the organization will likely fail to gain any benefit from it.

🎯 The Takeaway?
Adopting AI and analytics isn’t just about technology; it’s about fostering a culture that thrives on data, learning, and delivering exceptional value to customers.